Is Haven free to start?

Yes. You can build and configure your site for as long as you like for free. A paid plan is required only when you are ready to publish and accept bookings.

Is it free to be listed in Haven's guest search?

Yes — and it stays free. Eligible listings appear in Haven's AI guest stay search (bookwithhaven.com/stays) at no cost, on every plan including Free. If you already have your own direct-booking website, search results can link travelers straight to it. A paid plan is only ever needed to accept bookings through Haven.

Does Haven charge commission on bookings?

No. Haven charges a flat subscription — there is no Haven booking fee or per-booking commission on any plan. Guest payments are separate from your subscription; Stripe card processing fees apply to each booking and are covered in the next question.

AI credits pay for the AI work that costs Haven real compute: video clips, photo enhancements, AI stills, brand kits, reels and campaign drafts. Your plan includes credits (Starter 300 to start and 40 a month, Growth 600 to start and 100 a month, Pro 1,200 to start and 240 a month), the price of each job is shown before you run it, and you can add credits at any time. Paid plans get a bonus on every top-up (Starter +5%, Growth +10%, Pro +15%). Credits never expire and nothing is charged without your say-so.

What plans are available?

Three publishing plans: Starter (for independent stays, inns, and small hospitality brands), Growth (for growing brands, boutique hotels, and multi-property brands), and Pro (for established brands, hotels and resorts, and larger portfolios). Each plan includes a set number of properties, with per-property add-on pricing above that. One property equals one bookable space — a whole home, cabin, suite, or hotel room. Billing is monthly or annual; annual billing lowers the effective monthly price. Prices shown are founding member rates.

Why is Haven so much less expensive than other direct-booking platforms?

Haven is early, so founding members lock in a rate about half the regular price for the full platform. The regular prices are Starter $29/mo, Growth $75/mo, and Pro $189/mo, plus $7.49/mo for each additional property. Current founding rates are $15, $39, and $99 monthly — or less when billed yearly. Subscribe now and that founding rate is locked for as long as your subscription stays active.

Is founding member pricing really locked in?

Yes. Subscribe now and your rate is locked for as long as your subscription stays active — it does not go up when regular prices do. Founding rates are tied to your account: an account created before a price change keeps the rates it signed up under, and you always see your own rates when you are signed in.

Are taxes and accounting included?

Yes. Multi-jurisdiction lodging taxes and accounting reports are included on every plan, with optional AI rate suggestions backed by citations to official sources.

Can I use Haven alongside the website I already have?

Yes. Most hosts launch a Haven-built site, but replacing your current website is optional. Every Haven feature — guidebooks, the guest CRM and email marketing, messaging, screening and damage protection, upsells, and taxes — works alongside the site you have. To take bookings from your own pages, embed the Haven booking widget: guests check live availability and pricing there, then pay on Haven’s secure checkout. Haven’s team will install it for you, free of charge.

What credit card processing fees apply to direct bookings?

Stripe charges 2.9% + $0.30 per successful card charge on US cards. That fee is deducted from your payout — it is not a Haven subscription line item. You can optionally pass the processing fee to guests at checkout (grossed up so your net payout stays whole), or absorb it from your payout. The fee-flow diagram above shows how each option affects what you keep. Stripe adds 1.5% for cards issued outside the US and 1% when it converts the card currency; hosts paid to a Stripe account outside the US or in another currency also cover Stripe’s 0.25% cross-border transfer fee and 1% currency conversion. Haven passes those through at Stripe’s rate and never marks them up.

How do guest cancellations and refunds work?

Refunds follow the cancellation policy you set, frozen at booking time as stacked refund tiers. Guests who cancel within 24 hours of booking receive a full refund of the refundable amount under Haven's platform grace period. For other guest-initiated cancellations, the refund tier that matches the timing applies. No payment processing fee is deducted from the refund. If Screen & Protect is enabled, the nightly protection fee is fully refunded when the booking is cancelled before check-in.

What if I need to cancel a guest's booking?

When you cancel a confirmed booking, the guest receives a full refund of what they paid — no payment processing fee is deducted. You remain responsible for communicating with the guest and for any resulting disputes or chargebacks. Haven can help process the refund, but replacement lodging and other guest obligations are yours as the provider of the stay.

Can I upgrade, downgrade, or change billing cadence?

Yes. Upgrades and switches from monthly to annual billing take effect immediately and are prorated. Downgrades and switches from annual to monthly billing take effect at the end of your current billing period — you keep your current plan's access until then.

What happens when I cancel my Haven subscription?

You can cancel anytime from Billing & Subscription in your host dashboard. Cancellation is scheduled for the end of your current billing period — you keep paid-plan access through that date and will not be charged again. After that, your account returns to the Free plan: you can still sign in and manage properties, but direct bookings are disabled until you resubscribe. Your property data, booking history, and settings are not deleted. To request a data export, email hello@bookwithhaven.com. Cancelling your base plan does not automatically disable damage protection.

Are Haven subscription fees refundable?

No. Subscription and add-on fees are non-refundable except where required by law. That is separate from guest booking refunds, which follow your cancellation policy and the rules described above.

How are payment disputes and chargebacks handled?

You are the merchant of record for stays booked on your Haven site. When a guest disputes the main booking charge with their bank, Haven automatically submits dispute evidence — rental agreement, house rules, stay dates, pricing, and your cancellation policy — and emails you when the dispute opens and when the bank decides. Disputes on a captured security deposit are separate; you respond in your Stripe Dashboard with the photos and claim details you saved at capture time. If the bank sides with the guest, you are responsible for the disputed amount and Stripe's dispute fee. Screen & Protect does not cover chargebacks. See the Chargebacks & Disputes help article and Haven's Terms of Service for full details.

Can I pass Screen & Protect costs to guests?

Yes. When you enable Screen & Protect, you choose who pays. With Guest pays (the default), $8.00/night appears at checkout as "Screen & Protect (Fully refundable on cancellation)" and is fully refunded if the booking is cancelled before check-in. With Host pays, $8.00/night is deducted from your payout for that booking. Guest screenings are free — there is no per-screening charge.

Simple publishing plans

Build your own hospitality brand, direct booking presence, and guest audience — without commissions or platform lock-in.

Start free while building. Subscribe at founding member rates — locked in for as long as you stay subscribed.

Payments are processed securely with Stripe — standard payment processing fees apply.

Free while you build

Build it free. Pay to go live.

Import or build your properties, customize the brand, and preview the finished site in private. Subscribe when you're ready to publish.

Import your properties or create them by hand
Customize your brand and booking experience
No credit card required to start → Publish to open bookings and your contact form

Subscribe only when you’re ready to publish.

When you publishFounding member rateLocked in for as long as you stay subscribed

Publishing plans

All plans include the same features. Choose based on how many properties you need.

How many properties are you publishing?

property

Recommended

Starter

Founding Price

For independent stays, inns, and small hospitality brands

$9/mo

Future standard price: $17/mo

Billed $108/year · 40% less than monthly

Included properties1 property

Extra properties$47.88/year

Growth

Founding Price

For growing hospitality businesses, boutique hotels, and multi-property brands

$29/mo

Future standard price: $55/mo

Billed $348/year · 26% less than monthly

Included properties10 properties

Extra properties$47.88/year

Pro

Founding Price

For established hospitality brands, hotels and resorts, and larger portfolios

$79/mo

Future standard price: $149/mo

Billed $948/year · 20% less than monthly

Included properties50 properties

Extra properties$47.88/year

Done for you

Want Haven to set it up for you?

Tell us what you have — properties, an existing site, a domain. Our team imports your properties, builds your branded site, points your domain (or helps you claim a new one), and walks you through everything.

Not ready to replace your current website? Keep it. Every Haven feature works alongside it, and we'll embed the Haven booking widget for you, free.

Free consultation, no commitment
You keep the site, the domain, and the data

Bring or claim your domain

For agencies & co-hosts

Manage every client’s portfolio from one dashboard

Agency mode connects each client’s own Haven account to yours — their Airbnb, their branded site, their payouts — with an aggregate dashboard across everything you manage. Each client uses the plans above; cover their billing on your payment method or let them pay their own.

Unlimited connected client accounts
Optional billing coverage per client

See the agency solution

Talk to us about a large portfolio

Included & optional extras

Built-in marketing & CRM

Included with every plan: a guest CRM that captures OTA guests, retargeting emails that sell your next stay, and One Click Ads on ChatGPT, Google, and Meta — written for rentals, launched from your dashboard.

No management fee. Ad spend is billed at cost, only when you launch a campaign, and you can pause anytime.

See how Haven gets you guests

Screen & Protect

Verify every guest and cover eligible stays with up to $50,000 in damage protection (powered by Truvi). Screenings are free.

You choose who pays the $8.00/night fee — absorb it or pass it to guests at checkout.

Compare every feature

Everything in every plan.

Paid plans unlock the full Haven platform — they differ only by how many properties you publish. Build for free, then subscribe when you're ready to go live.

Prices shown monthly. Pay yearly to lower your effective monthly rate — switch cadence in the plan selector above.

Features	Free $0 Build only	Starter $15/mo or $9/mo billed yearly Regular $29/mo 1 property included	Most popular Growth $39/mo or $29/mo billed yearly Regular $75/mo 10 properties included	Pro $99/mo or $79/mo billed yearly Regular $189/mo 50 properties included

Plans & publishing Build for free. Subscribe only when you publish.
Included properties	0	1	10	50
Each additional property	Not included	$3.99/mo	$3.99/mo	$3.99/mo
Build & preview your site	Included	Included	Included	Included
Publish & accept direct bookings	Not included	Included	Included	Included
0% booking commission	Not included	Included	Included	Included
Free branded Haven subdomain	Not included	Included	Included	Included
Custom domain	Not included	Included	Included	Included
Custom property & site URLs	Not included	Included	Included	Included
Professional email on your domain	Not included	Add-on	Add-on	Add-on
Switch or cancel anytime	Not included	Included	Included	Included
Your booking website A branded, hospitality-first site — not a generic page builder.
Branded portfolio site	Not included	Included	Included	Included
Individual property pages	Not included	Included	Included	Included
Branded booking checkout	Not included	Included	Included	Included
Multi-unit & collection sites	Not included	Included	Included	Included
Room types for interchangeable rooms	Not included	Included	Included	Included
Section-based page editor with live preview	Included	Included	Included	Included
Hero layouts, video heroes & focal points	Included	Included	Included	Included
Brand studio: logos, colors & type	Included	Included	Included	Included
Host blog, FAQs & custom pages	Not included	Included	Included	Included
Guest testimonials on your site	Not included	Included	Included	Included
Multilingual sites — EN, ES, FR, PT, DE	Not included	Included	Included	Included
SEO-friendly structure & metadata	Not included	Included	Included	Included
Mobile-optimized pages	Not included	Included	Included	Included
Shareable booking link	Not included	Included	Included	Included
Import your listing or existing website	Included	Included	Included	Included
Media library reused across listings	Included	Included	Included	Included
AI property & content writing assistant	Included	Included	Included	Included
AI guest chat & concierge One grounded assistant on every site, guidebook, and domain — and it tells you what it missed.
AI guest chat on every site & guidebook	Not included	Included	Included	Included
Grounded in your own listing content	Not included	Included	Included	Included
Private stay details stay private	Not included	Included	Included	Included
AI knowledge — global, per site, or per listing	Not included	Included	Included	Included
Chat insights: every reply graded	Not included	Included	Included	Included
One-click gap fixes across sites	Not included	Included	Included	Included
Host hand-off when it can’t answer	Not included	Included	Included	Included
AI credits One balance for video clips, photo enhancements, brand kits, and other AI work. Shown before you spend.
Welcome credits	100 credits	300 credits	600 credits	1,200 credits
Included every month	Not included	40 credits	100 credits	240 credits
Bonus on credit top-ups	Not included	+5%	+10%	+15%
Payments & payouts Take payments directly — you stay in control of the money.
Stripe-powered checkout	Not included	Included	Included	Included
Stripe Radar fraud detection	Not included	Included	Included	Included
Direct payouts to your account	Not included	Included	Included	Included
Security deposits & holds	Not included	Included	Included	Included
Custom fees	Not included	Included	Included	Included
Multi-currency support	Not included	Included	Included	Included
Discounts, promotions & coupons	Not included	Included	Included	Included
Optionally pass credit card fee onto guest	Not included	Included	Included	Included
Multi-jurisdiction taxes & accounting Lodging tax done the way it actually works — included on every plan.
Per-jurisdiction tax rules	Not included	Included	Included	Included
AI rate suggestions with citations	Not included	Included	Included	Included
Tax snapshotted per booking	Not included	Included	Included	Included
Per-jurisdiction Stripe line items	Not included	Included	Included	Included
Filing summary PDFs	Not included	Included	Included	Included
Filing queue & mark-as-filed audit trail	Not included	Included	Included	Included
Refund-aware tax handling	Not included	Included	Included	Included
Guest experience platform A trip hub for every stay — not a pile of one-off messages.
Guest app	Not included	Included	Included	Included
Trip dashboard	Not included	Included	Included	Included
In-app guest messaging	Not included	Included	Included	Included
Booking details access for guests	Not included	Included	Included	Included
Digital rental agreements (sign-to-unlock)	Not included	Included	Included	Included
Smart door codes & remote unlock	Not included	Included	Included	Included
Guest climate control from the guide	Not included	Included	Included	Included
Guest forms & polls	Not included	Included	Included	Included
Post-stay feedback & testimonials	Not included	Included	Included	Included
Favorites & saved stays	Not included	Included	Included	Included
Upsells: experiences & add-ons Sell your own extras around every stay — 0% Haven commission, paid through your Stripe account.
Native experiences & add-ons (0% commission)	Not included	Included	Included	Included
Sell before booking, at checkout & in the guidebook	Not included	Included	Included	Included
Quantities & finite inventory	Not included	Included	Included	Included
Scheduling: stay dates, time slots & event seats	Not included	Included	Included	Included
Advanced pricing shapes	Not included	Included	Included	Included
Quote requests (provisioning & custom offers)	Not included	Included	Included	Included
Fulfillment tasks & auto-created turnover cleans	Not included	Included	Included	Included
Fulfiller offers by SMS, WhatsApp & email	Not included	Included	Included	Included
Contact roster & assignment rules	Not included	Included	Included	Included
Reference & completion photos on tasks	Not included	Included	Included	Included
Searchable cleaning history & photo downloads	Not included	Included	Included	Included
Fulfiller payouts via Stripe Connect	Not included	Included	Included	Included
AI setup & website import	Not included	Included	Included	Included
Guidebooks & local guides Everything a guest needs, always current — works without a Haven booking site.
Digital guidebook	Not included	Included	Included	Included
Check-in, Wi-Fi & house rules	Not included	Included	Included	Included
AI-assisted local recommendations	Not included	Included	Included	Included
Organized recommendation categories	Not included	Included	Included	Included
Instant guide updates	Not included	Included	Included	Included
Rebooking links	Not included	Included	Included	Included
Analytics, reporting & insights The stack teams usually assemble from Google Analytics, Hotjar, and a spreadsheet — built in and already wired to your booking data.
Site analytics explorer	Not included	Included	Included	Included
Seven-stage booking funnel	Not included	Included	Included	Included
Session replays of real visitors	Not included	Included	Included	Included
Traffic-source attribution, tracked links & QR codes	Not included	Included	Included	Included
Performance dashboard: revenue, occupancy, ADR & RevPAR	Not included	Included	Included	Included
“Needs your attention” ranked actions	Not included	Included	Included	Included
Ask Haven — answers from your own numbers	Not included	Included	Included	Included
Calendar opportunities: gaps & orphan nights	Not included	Included	Included	Included
Pricing health & booking pace	Not included	Included	Included	Included
Booking sources & direct-booking share	Not included	Included	Included	Included
Property comparison on one yardstick	Not included	Included	Included	Included
CSV exports for your accountant	Not included	Included	Included	Included
Weekly performance digest email	Not included	Included	Included	Included
Operations & automation Run bookings, pricing, and calendars on autopilot.
Availability & minimum-stay rules	Not included	Included	Included	Included
Holiday & event pricing	Not included	Included	Included	Included
AI pricing & calendar rule composer	Not included	Included	Included	Included
Booking requests with date holds & auto-expiry	Not included	Included	Included	Included
Manual bookings & payment links	Not included	Included	Included	Included
Automated booking emails & guest messaging	Not included	Included	Included	Included
Smart thermostat automation	Not included	Included	Included	Included
Blocked guests	Not included	Included	Included	Included
Direct-booking discount & OTA savings messaging	Not included	Included	Included	Included
Reusable content libraries with inheritance	Included	Included	Included	Included
Duplicate & archive properties	Included	Included	Included	Included
Integrations & connections Layer Haven on the stack you already run — no per-integration fee.
Native PMS sync — Hospitable, Guesty, Lodgify, Hostfully, OwnerRez & Track	Not included	Included	Included	Included
Dynamic pricing — PriceLabs	Not included	Included	Included	Included
Any other PMS via Airbnb	Not included	Included	Included	Included
Airbnb connection	Not included	Included	Included	Included
iCal calendar sync	Not included	Included	Included	Included
Bi-directional calendar & reservation sync	Not included	Included	Included	Included
Stripe payments connection	Not included	Included	Included	Included
Smart locks & thermostats via Seam ($8/device/mo)	Not included	Included	Included	Included
Truvi Screen & Protect	Not included	Included	Included	Included
Trust, protection & screening Book with confidence on your own site.
Guest screening & verification	Not included	Included	Included	Included
Risk signals for review	Not included	Included	Included	Included
Screen & Protect damage protection	Not included	Included	Included	Included
In-property printables Connect the physical stay to your digital guide.
Printable welcome books	Not included	Included	Included	Included
QR cards	Not included	Included	Included	Included
Rebooking cards	Not included	Included	Included	Included
House signs	Not included	Included	Included	Included
Tent cards	Not included	Included	Included	Included
Order professionally printed materials	Not included	Included	Included	Included
Marketing & growth Turn past guests into repeat, direct bookings.
Listed in Haven's AI guest stay search	Included	Included	Included	Included
Guest CRM & database	Not included	Included	Included	Included
Guest win-back & smart offers	Not included	Included	Included	Included
Email automations & visual automation editor	Not included	Included	Included	Included
One Click Ads — Google, ChatGPT & Meta	Not included	Included	Included	Included
AI social creative studio	Not included	Included	Included	Included
Text & WhatsApp marketing	Not included	Included	Included	Included
Lead-capture forms & first-visit popup	Not included	Included	Included	Included
Import contacts from Mailchimp or CSV	Not included	Included	Included	Included
Guest loyalty points	Not included	Included	Included	Included
Discoverable in Haven stay search	Not included	Included	Included	Included
Referral program	Included	Included	Included	Included
Guest segments & one-off broadcasts	Not included	Included	Included	Included
Email revenue attribution	Not included	Included	Included	Included
Conversion tracking pixels	Not included	Included	Included	Included
Server-side conversion APIs	Not included	Included	Included	Included
Automatic booking conversion events	Not included	Included	Included	Included
AI ad creative & copy studio	Not included	Included	Included	Included
SEO-friendly structured data	Not included	Included	Included	Included
AI answer & rich-result optimization	Not included	Included	Included	Included
Teams, agencies & portfolios Bring in a co-host, or run direct booking on behalf of other owners.
Team seats with roles	Included	Included	Included	Included
Agency mode & client accounts	Not included	Included	Included	Included
Aggregate dashboard across managed listings	Not included	Included	Included	Included
Pay a client’s subscription for them	Not included	Included	Included	Included
Multi-property billing on one invoice	Not included	Included	Included	Included
Platform & support Reliable foundations on every plan.
Free white-glove onboarding	Included	Included	Included	Included
In-app support tickets with screen recording	Included	Included	Included	Included
Haven Photography & interior styling	Add-on	Add-on	Add-on	Add-on
Continuous product updates	Included	Included	Included	Included
Secure, session-backed accounts	Included	Included	Included	Included
Help center & guides	Included	Included	Included	Included

Plans & publishing

Build for free. Subscribe only when you publish.

Included properties

Free0

Starter1

Growth10

Pro50

Each additional property

Free

Starter$3.99/mo

Growth$3.99/mo

Pro$3.99/mo

Build & preview your site

Free

Starter

Growth

Pro

Publish & accept direct bookings

Free

Starter

Growth

Pro

0% booking commission

Free

Starter

Growth

Pro

Free branded Haven subdomain

Free

Starter

Growth

Pro

Custom domain

Free

Starter

Growth

Pro

Custom property & site URLs

Free

Starter

Growth

Pro

Professional email on your domain

Free

StarterAdd-on

GrowthAdd-on

ProAdd-on

Switch or cancel anytime

Free

Starter

Growth

Pro

Your booking website

A branded, hospitality-first site — not a generic page builder.

Branded portfolio site

Free

Starter

Growth

Pro

Individual property pages

Free

Starter

Growth

Pro

Branded booking checkout

Free

Starter

Growth

Pro

Multi-unit & collection sites

Free

Starter

Growth

Pro

Room types for interchangeable rooms

Free

Starter

Growth

Pro

Section-based page editor with live preview

Free

Starter

Growth

Pro

Hero layouts, video heroes & focal points

Free

Starter

Growth

Pro

Brand studio: logos, colors & type

Free

Starter

Growth

Pro

Host blog, FAQs & custom pages

Free

Starter

Growth

Pro

Guest testimonials on your site

Free

Starter

Growth

Pro

Multilingual sites — EN, ES, FR, PT, DE

Free

Starter

Growth

Pro

SEO-friendly structure & metadata

Free

Starter

Growth

Pro

Mobile-optimized pages

Free

Starter

Growth

Pro

Shareable booking link

Free

Starter

Growth

Pro

Import your listing or existing website

Free

Starter

Growth

Pro

Media library reused across listings

Free

Starter

Growth

Pro

AI property & content writing assistant

Free

Starter

Growth

Pro

AI guest chat & concierge

One grounded assistant on every site, guidebook, and domain — and it tells you what it missed.

AI guest chat on every site & guidebook

Free

Starter

Growth

Pro

Grounded in your own listing content

Free

Starter

Growth

Pro

Private stay details stay private

Free

Starter

Growth

Pro

AI knowledge — global, per site, or per listing

Free

Starter

Growth

Pro

Chat insights: every reply graded

Free

Starter

Growth

Pro

One-click gap fixes across sites

Free

Starter

Growth

Pro

Host hand-off when it can’t answer

Free

Starter

Growth

Pro

AI credits

One balance for video clips, photo enhancements, brand kits, and other AI work. Shown before you spend.

Welcome credits

Free100 credits

Starter300 credits

Growth600 credits

Pro1,200 credits

Included every month

Free

Starter40 credits

Growth100 credits

Pro240 credits

Bonus on credit top-ups

Free

Starter+5%

Growth+10%

Pro+15%

Payments & payouts

Take payments directly — you stay in control of the money.

Stripe-powered checkout

Free

Starter

Growth

Pro

Stripe Radar fraud detection

Free

Starter

Growth

Pro

Direct payouts to your account

Free

Starter

Growth

Pro

Security deposits & holds

Free

Starter

Growth

Pro

Custom fees

Free

Starter

Growth

Pro

Multi-currency support

Free

Starter

Growth

Pro

Discounts, promotions & coupons

Free

Starter

Growth

Pro

Optionally pass credit card fee onto guest

Free

Starter

Growth

Pro

Multi-jurisdiction taxes & accounting

Lodging tax done the way it actually works — included on every plan.

Per-jurisdiction tax rules

Free

Starter

Growth

Pro

AI rate suggestions with citations

Free

Starter

Growth

Pro

Tax snapshotted per booking

Free

Starter

Growth

Pro

Per-jurisdiction Stripe line items

Free

Starter

Growth

Pro

Filing summary PDFs

Free

Starter

Growth

Pro

Filing queue & mark-as-filed audit trail

Free

Starter

Growth

Pro

Refund-aware tax handling

Free

Starter

Growth

Pro

Guest experience platform

A trip hub for every stay — not a pile of one-off messages.

Guest app

Free

Starter

Growth

Pro

Trip dashboard

Free

Starter

Growth

Pro

In-app guest messaging

Free

Starter

Growth

Pro

Booking details access for guests

Free

Starter

Growth

Pro

Digital rental agreements (sign-to-unlock)

Free

Starter

Growth

Pro

Smart door codes & remote unlock

Free

Starter

Growth

Pro

Guest climate control from the guide

Free

Starter

Growth

Pro

Guest forms & polls

Free

Starter

Growth

Pro

Post-stay feedback & testimonials

Free

Starter

Growth

Pro

Favorites & saved stays

Free

Starter

Growth

Pro

Upsells: experiences & add-ons

Sell your own extras around every stay — 0% Haven commission, paid through your Stripe account.

Native experiences & add-ons (0% commission)

Free

Starter

Growth

Pro

Sell before booking, at checkout & in the guidebook

Free

Starter

Growth

Pro

Quantities & finite inventory

Free

Starter

Growth

Pro

Scheduling: stay dates, time slots & event seats

Free

Starter

Growth

Pro

Advanced pricing shapes

Free

Starter

Growth

Pro

Quote requests (provisioning & custom offers)

Free

Starter

Growth

Pro

Fulfillment tasks & auto-created turnover cleans

Free

Starter

Growth

Pro

Fulfiller offers by SMS, WhatsApp & email

Free

Starter

Growth

Pro

Contact roster & assignment rules

Free

Starter

Growth

Pro

Reference & completion photos on tasks

Free

Starter

Growth

Pro

Searchable cleaning history & photo downloads

Free

Starter

Growth

Pro

Fulfiller payouts via Stripe Connect

Free

Starter

Growth

Pro

AI setup & website import

Free

Starter

Growth

Pro

Guidebooks & local guides

Everything a guest needs, always current — works without a Haven booking site.

Digital guidebook

Free

Starter

Growth

Pro

Check-in, Wi-Fi & house rules

Free

Starter

Growth

Pro

AI-assisted local recommendations

Free

Starter

Growth

Pro

Organized recommendation categories

Free

Starter

Growth

Pro

Instant guide updates

Free

Starter

Growth

Pro

Rebooking links

Free

Starter

Growth

Pro

Analytics, reporting & insights

The stack teams usually assemble from Google Analytics, Hotjar, and a spreadsheet — built in and already wired to your booking data.

Site analytics explorer

Free

Starter

Growth

Pro

Seven-stage booking funnel

Free

Starter

Growth

Pro

Session replays of real visitors

Free

Starter

Growth

Pro

Traffic-source attribution, tracked links & QR codes

Free

Starter

Growth

Pro

Performance dashboard: revenue, occupancy, ADR & RevPAR

Free

Starter

Growth

Pro

“Needs your attention” ranked actions

Free

Starter

Growth

Pro

Ask Haven — answers from your own numbers

Free

Starter

Growth

Pro

Calendar opportunities: gaps & orphan nights

Free

Starter

Growth

Pro

Pricing health & booking pace

Free

Starter

Growth

Pro

Booking sources & direct-booking share

Free

Starter

Growth

Pro

Property comparison on one yardstick

Free

Starter

Growth

Pro

CSV exports for your accountant

Free

Starter

Growth

Pro

Weekly performance digest email

Free

Starter

Growth

Pro

Operations & automation

Run bookings, pricing, and calendars on autopilot.

Availability & minimum-stay rules

Free

Starter

Growth

Pro

Holiday & event pricing

Free

Starter

Growth

Pro

AI pricing & calendar rule composer

Free

Starter

Growth

Pro

Booking requests with date holds & auto-expiry

Free

Starter

Growth

Pro

Manual bookings & payment links

Free

Starter

Growth

Pro

Automated booking emails & guest messaging

Free

Starter

Growth

Pro

Smart thermostat automation

Free

Starter

Growth

Pro

Blocked guests

Free

Starter

Growth

Pro

Direct-booking discount & OTA savings messaging

Free

Starter

Growth

Pro

Reusable content libraries with inheritance

Free

Starter

Growth

Pro

Duplicate & archive properties

Free

Starter

Growth

Pro

Integrations & connections

Layer Haven on the stack you already run — no per-integration fee.

Native PMS sync — Hospitable, Guesty, Lodgify, Hostfully, OwnerRez & Track

Free

Starter

Growth

Pro

Dynamic pricing — PriceLabs

Free

Starter

Growth

Pro

Any other PMS via Airbnb

Free

Starter

Growth

Pro

Airbnb connection

Free

Starter

Growth

Pro

iCal calendar sync

Free

Starter

Growth

Pro

Bi-directional calendar & reservation sync

Free

Starter

Growth

Pro

Stripe payments connection

Free

Starter

Growth

Pro

Smart locks & thermostats via Seam ($8/device/mo)

Free

Starter

Growth

Pro

Truvi Screen & Protect

Free

Starter

Growth

Pro

Trust, protection & screening

Book with confidence on your own site.

Guest screening & verification

Free

Starter

Growth

Pro

Risk signals for review

Free

Starter

Growth

Pro

Screen & Protect damage protection

Free

Starter

Growth

Pro

In-property printables

Connect the physical stay to your digital guide.

Printable welcome books

Free

Starter

Growth

Pro

QR cards

Free

Starter

Growth

Pro

Rebooking cards

Free

Starter

Growth

Pro

House signs

Free

Starter

Growth

Pro

Tent cards

Free

Starter

Growth

Pro

Order professionally printed materials

Free

Starter

Growth

Pro

Marketing & growth

Turn past guests into repeat, direct bookings.

Listed in Haven's AI guest stay search

Free

Starter

Growth

Pro

Guest CRM & database

Free

Starter

Growth

Pro

Guest win-back & smart offers

Free

Starter

Growth

Pro

Email automations & visual automation editor

Free

Starter

Growth

Pro

One Click Ads — Google, ChatGPT & Meta

Free

Starter

Growth

Pro

AI social creative studio

Free

Starter

Growth

Pro

Text & WhatsApp marketing

Free

Starter

Growth

Pro

Lead-capture forms & first-visit popup

Free

Starter

Growth

Pro

Import contacts from Mailchimp or CSV

Free

Starter

Growth

Pro

Guest loyalty points

Free

Starter

Growth

Pro

Discoverable in Haven stay search

Free

Starter

Growth

Pro

Referral program

Free

Starter

Growth

Pro

Guest segments & one-off broadcasts

Free

Starter

Growth

Pro

Email revenue attribution

Free

Starter

Growth

Pro

Conversion tracking pixels

Free

Starter

Growth

Pro

Server-side conversion APIs

Free

Starter

Growth

Pro

Automatic booking conversion events

Free

Starter

Growth

Pro

AI ad creative & copy studio

Free

Starter

Growth

Pro

SEO-friendly structured data

Free

Starter

Growth

Pro

AI answer & rich-result optimization

Free

Starter

Growth

Pro

Teams, agencies & portfolios

Bring in a co-host, or run direct booking on behalf of other owners.

Team seats with roles

Free

Starter

Growth

Pro

Agency mode & client accounts

Free

Starter

Growth

Pro

Aggregate dashboard across managed listings

Free

Starter

Growth

Pro

Pay a client’s subscription for them

Free

Starter

Growth

Pro

Multi-property billing on one invoice

Free

Starter

Growth

Pro

Platform & support

Reliable foundations on every plan.

Free white-glove onboarding

Free

Starter

Growth

Pro

In-app support tickets with screen recording

Free

Starter

Growth

Pro

Haven Photography & interior styling

FreeAdd-on

StarterAdd-on

GrowthAdd-on

ProAdd-on

Continuous product updates

Free

Starter

Growth

Pro

Secure, session-backed accounts

Free

Starter

Growth

Pro

Help center & guides

Free

Starter

Growth

Pro

No credit card to start. Subscribe only when you publish.

Free to build

Configure your site as long as you like before subscribing.

Cancel anytime

Cancellation takes effect at the end of your billing period.

You own your site

Your domain, your booking site, your guest data — yours to keep, even if you cancel.

Your rate is locked

Locked in for as long as you stay subscribed.

Quick answer

In short

Book With Haven is free to build: set up your branded booking site for as long as you like, and subscribe only when you are ready to publish and accept bookings. Founding member rates: Starter $15/mo ($9/mo billed yearly) includes 1 property; Growth $39/mo ($29/mo billed yearly) includes 10 properties; Pro $99/mo ($79/mo billed yearly) includes 50 properties. Each additional property is $3.99/mo. Haven charges no per-booking commission. Stripe card processing is 2.9% + $0.30 per successful charge on US cards. AI work such as video clips, photo enhancements and brand kits is paid in AI credits, priced before you spend: Starter includes 300 welcome credits and 40 a month, with 5% extra on top-ups; Growth includes 600 welcome credits and 100 a month, with 10% extra on top-ups; Pro includes 1,200 welcome credits and 240 a month, with 15% extra on top-ups.

Who it helps

Individual short-term rental hosts
Multi-property managers
Boutique inns and bed & breakfasts
Eco resorts and small lodges
Vacation rental brands
Independent hotels

Included on every plan

Multi-jurisdiction taxes & accounting.

Configure state, county, city, and district lodging taxes per property. Each one shows up as its own line on the guest's receipt and in your Stripe reporting. Aggregated for filing — with optional AI rate suggestions backed by citations to official sources.

See how Haven handles taxes →

Multi-jurisdiction tax rules with AI rate suggestions — included on every plan.

Simple publishing plans

Build it free. Pay to go live.

Publishing plans

Starter

Growth

Pro

Follow one booking, end to end

What happens if a guest cancels

Want Haven to set it up for you?

Manage every client’s portfolio from one dashboard

Built-in marketing & CRM

Screen & Protect

Everything in every plan.

Plans & publishing

Your booking website

AI guest chat & concierge

AI credits

Payments & payouts

Multi-jurisdiction taxes & accounting

Guest experience platform

Upsells: experiences & add-ons

Guidebooks & local guides

Analytics, reporting & insights

Operations & automation

Integrations & connections

Trust, protection & screening

In-property printables

Marketing & growth

Teams, agencies & portfolios

Platform & support

In short

Multi-jurisdiction taxes & accounting.

Built-in chargeback support

Frequently asked questions

Simple publishing plans

Build it free. Pay to go live.

Publishing plans

Starter

Growth

Pro

Follow one booking, end to end

What happens if a guest cancels

Want Haven to set it up for you?

Manage every client’s portfolio from one dashboard

Built-in marketing & CRM

Screen & Protect

Everything in every plan.

Plans & publishing

Your booking website

AI guest chat & concierge

AI credits

Payments & payouts

Multi-jurisdiction taxes & accounting

Guest experience platform

Upsells: experiences & add-ons

Guidebooks & local guides

Analytics, reporting & insights

Operations & automation

Integrations & connections

Trust, protection & screening

In-property printables

Marketing & growth

Teams, agencies & portfolios

Platform & support

In short

Multi-jurisdiction taxes & accounting.

Built-in chargeback support

Frequently asked questions

Is Haven free to start?

Is it free to be listed in Haven's guest search?

Does Haven charge commission on bookings?

What are AI credits?

What plans are available?

Why is Haven so much less expensive than other direct-booking platforms?

Is founding member pricing really locked in?

Are taxes and accounting included?

Can I use Haven alongside the website I already have?

What credit card processing fees apply to direct bookings?

How do guest cancellations and refunds work?

What if I need to cancel a guest's booking?

Can I upgrade, downgrade, or change billing cadence?

What happens when I cancel my Haven subscription?

Are Haven subscription fees refundable?

How are payment disputes and chargebacks handled?

Can I pass Screen & Protect costs to guests?