Haven Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when using our platform and associated services.

Haven LLC. (“Haven”,“we”, “us”, or “our”) values you as our customer and recognizes the importance of your privacy. This Privacy Policy details your rights regarding the information we collect or hold about you and provides guidance on how to contact us with any privacy-related inquiries.

If you don't agree with the terms of this Privacy Policy, you may not access or use the Haven Services. If you have any comments or questions about this Privacy Policy, feel free to contact us at info@haven.com.

Last updated: November 30, 2023

I. Privacy Policy Summary

1.1 What does this Privacy Policy cover?

This Privacy Policy is designed to describe:

• The specific types of personal information we collect and how we use it.
• The instances in which we might share your personal information.
• The choices available to you regarding the collection, use, and sharing of your personal information.

1.2 What personal information do we collect and use, and how do we collect it?

We collect personal information in three primary ways:

• Directly from you when you provide it to us.
• Automatically through technologies such as cookies, subject to your consent where required.
• From third parties, such as our business partners.

This occurs, for example, when you create an account on Haven, sign up for offers or information, or make an inquiry or booking using our platform.

II. Core Principles

When it comes to your personal information we believe in transparency, not surprises. Our core privacy principles are:

• We don't sell your personal information to anyone.
• We don't share your personal information unless you've specifically allowed it, or for limited purposes described below.
• We take the responsibility of protecting your information very seriously.

III. Collection

When you use the Haven Services, we collect certain information, and use it only as described below:

3.1 Account Information

We ask for and collect personal information like your first name, last name, and email address when you create an account on Haven.

IV. Sharing

We may share your information only under the following circumstances:

• With your consent, to facilitate bookings and provide customer support.
• To comply with legal obligations or protect our legal rights.

V. Protection

We employ security measures, including encryption and firewalls, to protect your data. However, no data transmission is 100% secure, so we cannot guarantee full security.

VI. Retention

We retain your personal information for as long as needed to provide the Haven Services. You can request to have your data deleted at any time by contacting us.

VII. Contact Us

If you have any questions or complaints about this Privacy Policy or Haven's information handling practices, you may contact us via email at info@bookwithhaven.com